Shipping policy

Last updated: November 5, 2026

Thank you for shopping with Tikkun O-llama. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Every item is printed to order, just for you. Production takes 2–5 business days (excluding holidays) before your order ships.

Shipping Methods & Delivery Times

Standard shipping within the United States takes 3–4 business days after your order ships. Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and may be affected by carrier delays, weather, or other events outside our control.

Shipping Costs

We charge a flat shipping rate for each type of product in your order, no matter how many items of that type you buy. The shipping cost for your order is shown at checkout before you pay.

Order Tracking

Once your order ships, we’ll email you a confirmation with a tracking number and link. Please note tracking information may take time to update.

Shipping Destinations

We currently ship within the United States only.

Address Accuracy

Please check your shipping address carefully at checkout. Because production starts right away, we may not be able to change the address after your order is placed. Contact us at info@tikkunollama.com as soon as possible if you notice a mistake.

Damaged, Misprinted or Wrong Items

If an item arrives damaged or misprinted, or you received the wrong item, email us at info@tikkunollama.com within 14 days of delivery with your order number and a photo of the problem, and we will send you a free replacement.

Lost or Delayed Packages

If your package is lost or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

Because every item is made to order, orders cannot be changed or cancelled once placed. If you change your mind, you can return the item within 14 days of delivery for store credit, as described in our return policy.

Questions?